Privacy Policy

1. Introduction

Ryxanordphak (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit ryxanordphak.world (the “Website”) or submit an order enquiry.

This policy is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Please read this policy carefully. If you do not agree with its terms, please discontinue your use of the Website.

2. Who We Are

We are the data controller responsible for your personal data. Our registered business details are:

• Trading Name: Ryxanordphak
• Address: Unit 21, Grand Central Shopping Centre, Navigation St, Birmingham B2 4BF, United Kingdom
• Telephone: +44 3300 582640
• Email: mail-usinfo-@ryxanordphak.world

3. Personal Data We Collect

We may collect the following categories of personal data from you:

3.1 Data You Provide Directly

• Identity Data: your full name
• Contact Data: email address, telephone number
• Message Data: content of messages or enquiries you submit via our order form
• Consent Records: your cookie preferences and GDPR consent records including timestamps

3.2 Data Collected Automatically

• Technical Data: IP address, browser type and version, time zone setting, operating system
• Usage Data: pages visited, time spent on pages, referring URL, clicks (if analytics cookies are accepted)
• Cookie Data: data stored via cookies as described in our Cookie Policy

4. How We Use Your Personal Data

We use your personal data for the following purposes and on the following legal bases:

• Processing your order enquiry — Legal basis: Performance of a contract or pre-contractual steps (UK GDPR Article 6(1)(b))
• Responding to your communications — Legal basis: Legitimate interests (Article 6(1)(f)) — specifically, our legitimate interest in responding to customer enquiries
• Compliance with legal obligations — Legal basis: Legal obligation (Article 6(1)(c))
• Improving our website and services (if analytics cookies are accepted) — Legal basis: Consent (Article 6(1)(a))
• Marketing communications (if marketing cookies are accepted and where separately consented) — Legal basis: Consent (Article 6(1)(a))

5. Data Retention

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying legal, accounting, or reporting requirements.

• Order enquiry data: retained for up to 2 years from the date of last correspondence
• Consent records: retained for 3 years from the date consent was recorded
• Analytics data: retained in aggregated, anonymised form; individual identifiers are deleted after 26 months
• Legal compliance records: retained for up to 6 years in accordance with UK tax and commercial law

6. Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your data with:

• Service providers: including email delivery services, web hosting providers, and analytics platforms acting as data processors under contractual data processing agreements
• Legal authorities: where required by law, court order, or in response to lawful requests by public authorities in the United Kingdom
• Business transfers: in the event of a merger, acquisition, or sale of business assets, your data may be transferred as part of that transaction. You will be notified in advance.

All third-party service providers are required to take appropriate security measures to protect your personal data.

7. International Data Transfers

Where we transfer your personal data outside the United Kingdom, we ensure appropriate safeguards are in place in accordance with UK GDPR, including standard contractual clauses approved by the UK Information Commissioner's Office (ICO) or adequacy decisions.

8. Data Security

We have implemented appropriate technical and organisational measures to safeguard your personal data against unauthorised access, loss, or destruction. These include:

• HTTPS encryption for all data transmitted via our Website
• Access controls limiting staff access to personal data on a need-to-know basis
• Regular review of our information security practices
• Data processing agreements with all third-party processors

However, no transmission of data over the internet is completely secure. While we strive to protect your personal data, we cannot guarantee absolute security.

9. Your Rights Under UK GDPR

As a data subject in the United Kingdom, you have the following rights:

• Right of Access: You may request a copy of the personal data we hold about you (Subject Access Request).
• Right to Rectification: You may request that inaccurate or incomplete data be corrected.
• Right to Erasure: You may request that we delete your personal data where there is no compelling reason for its continued processing.
• Right to Restriction: You may request that we restrict the processing of your personal data in certain circumstances.
• Right to Data Portability: Where processing is based on consent or contract, you may request your data in a structured, machine-readable format.
• Right to Object: You may object to processing based on legitimate interests or for direct marketing purposes.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw consent at any time without affecting the lawfulness of processing before withdrawal.

To exercise any of your rights, please contact us at mail-usinfo-@ryxanordphak.world or by post to the address above. We will respond within one calendar month. If you are dissatisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

10. Cookies

We use cookies and similar tracking technologies on our Website. For full details of the cookies we use, their purposes, and how to manage them, please refer to our Cookie Policy.

11. Third-Party Links

Our Website may contain links to third-party websites. This Privacy Policy does not apply to those websites. We encourage you to read the privacy policies of any third-party websites you visit, as we have no control over their content or practices.

12. Children's Privacy

Our Website and products are not directed at children under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected data from a child, please contact us immediately so we can delete it.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date. Where changes are significant, we will notify you by a prominent notice on our Website or by email. We encourage you to review this page periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact us:

• Email: mail-usinfo-@ryxanordphak.world
• Post: Ryxanordphak, Unit 21, Grand Central Shopping Centre, Navigation St, Birmingham B2 4BF, United Kingdom
• Telephone: +44 3300 582640